Privacy and data

The site owner decides which knowledge, visitor inputs, and integrations are used for their experience. Make Agent Fast processes platform data to provide the service, subject to the applicable terms and privacy notice.

Visitor notice#

Explain AI use, recording, lead capture, analytics, and follow-up in language appropriate to the experience and local requirements. Do not ask the agent to collect data you do not need.

Data lifecycle#

Removing a source affects future retrieval. Deleting a credential stops authorized access. Historical conversations, exports, external channel data, and provider records can have separate retention behavior.

Owner controls#

The site Analytics page can export captured leads as JSON and delete an individual lead. Analytics reports can also be exported as Markdown, Excel, or a print/PDF view. An export creates a new copy under your control; deleting the platform record does not erase an earlier download, a related conversation, an external-provider record, or data retained for a lawful requirement.

Use Account settings to sign out every device or permanently delete the account. Account deletion first attempts to stop the platform subscription, custom-domain add-ons, and connector resources, then removes the account's sites, agents, knowledge, conversations, leads, API/OAuth credentials, sessions, and locally stored billing history. If external billing cannot be confirmed as stopped, deletion fails closed and leaves the account intact for a safe retry or support review.

Requests#

Use the self-service controls where they match the request. For a broader access, correction, export, or deletion request, use account support and the process described in the current Privacy Policy. Verify the requester's identity before disclosing account data, and include downstream exports and external providers in the response plan.