Core concepts
Understand the objects and limits that make up Make Agent Fast.
Understand the objects and limits that make up Make Agent Fast.
Workspace#
Your account is the workspace boundary for sites, billing, API credentials, and team operations. Access to one workspace never grants access to another.
Site#
A site is the publishable unit. It owns its page content, visual style, domain, agent, knowledge, connectors, analytics, and conversations. A plan can limit how many sites you may keep active.
Agent#
The agent is the conversational behavior attached to a site. Its persona and instructions determine how it speaks; its knowledge determines which facts it can ground answers in.
Knowledge#
Knowledge sources are indexed material such as notes, URLs, files, FAQs, and products. They support answers but do not replace behavioral instructions. Update the source when a fact changes.
Channel#
A channel is where a visitor talks to the agent: the hosted site, an embedded widget, voice, Telegram, WhatsApp, Messenger, Discord, or KakaoTalk. Capabilities vary by channel.
Credits and entitlements#
AI operations consume credits. Live voice minutes, voice cloning, site counts, and branding controls have separate plan entitlements. API requests that trigger AI work use the same underlying account limits.
Publish state#
Draft changes are private until published. Publishing makes the current site available at its public URL. Connector and embed behavior uses the current published or configured agent state as described in each feature guide.